Overview
Platform Overview
Longa runs AI voice agents for customer conversations. The agent speaks the customer's language and answers from the organisation's own knowledge.
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AI voice agents that speak your customers' language.
Longa
AI voice agents that speak your customers' language. A better conversation starts with an agent that already knows the work.
Visit Longa website
Challenges
Operational Challenges
Call centres still depend on agents who can cover every language, every hour. Customers wait, and the knowledge they need sits in documents the person on the phone cannot search in time.
Use Cases
Use Cases
How Longa supports real operational decisions across different teams.
Customer conversations
An agent stays on the line and speaks the customer’s language.
Known answers
The agent answers from your organisation’s own knowledge.
Call overview
See live calls, outcomes, and which agents are on duty.
A language per customer
Do not force every caller into one language.
Capabilities
Platform Capabilities
See the conversation, then the workspace behind it.
Voice agents
Industries
Industries We Serve
Where Longa delivers measurable value in regulated and mission-critical environments.
Customer helplines
Answer the next caller in their language, from the organisation’s own knowledge.
Member services
Give members a voice agent that already knows the rules, the benefits, and the next step.
Citizen helplines
Keep a public helpline in the languages people actually call in.
Clinic helplines
Take appointment and care questions in the patient’s language.
Architecture
How Longa is put together
The core system layers that make Longa production-ready.
Voice agents
Each agent is set up for a conversation, a language, and a job to do.
Customer language
The agent speaks the customer's language rather than forcing one language on the line.
Knowledge
Answers come from the organisation's own knowledge.
Call workspace
Calls, outcomes, and agents are visible from one overview.
FAQ
Frequently Asked Questions
Straight answers for procurement, deployment, integration, and security conversations.
Longa runs a voice agent that speaks the customer’s language and answers from your knowledge.
Yes. The workspace shows calls, outcomes, and the agents handling them.
Open longa.adbtech.ai or contact ADB to put the first agent on a real conversation.
Ready for a better conversation?
Join organizations already transforming their operations with AI-powered solutions.